Privacy Policy

1. Overview of Data Protection

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data includes all data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy listed below this text.

How do we collect your data?

Your data is collected in two ways: 1. Data that you provide to us: This includes data entered into a contact form, for example. 2. Data collected automatically when you visit the website: This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access our website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to request information, free of charge, about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction, blocking, or deletion of this data. You can contact us at any time at the address provided in the imprint for questions about data protection. Additionally, you have the right to file a complaint with the relevant supervisory authority. In certain circumstances, you also have the right to request the restriction of processing your personal data. Details can be found under the section “Right to Restrict Processing” in this privacy policy.

Analysis Tools and Third-Party Tools

Your browsing behavior may be statistically analyzed when you visit our website. This analysis is primarily carried out using cookies and analysis programs. Typically, your browsing behavior is analyzed anonymously and cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.

2. General Information and Mandatory Notices

Data Protection

We take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g., during email communication) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Notice on the Responsible Entity

The entity responsible for data processing on this website is:

Change Solution GmbH & Co. KG
Teerhof 43
28199 Bremen
Germany

The responsible entity determines the purposes and means of processing personal data (e.g., names, email addresses, etc.), either alone or jointly with others.

Key Rights Under GDPR Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw your previously given consent at any time by sending us an informal email. The withdrawal does not affect the lawfulness of data processing carried out before the withdrawal.

Right to Object to Data Collection in Special Cases and Direct Marketing (Article 21 GDPR)

You have the right to object, at any time, to the processing of your personal data based on Article 6(1)(e) or (f) GDPR, on grounds relating to your particular situation. This also applies to profiling based on these provisions. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to such processing, including profiling related to direct marketing. If you object, your personal data will no longer be used for such purposes.

Right to File a Complaint with a Supervisory Authority

In case of violations of GDPR, you have the right to file a complaint with a supervisory authority, particularly in the member state of your habitual residence, workplace, or where the alleged infringement occurred.

Right to Data Portability

You have the right to receive personal data that we process based on your consent or in fulfillment of a contract in a commonly used, machinereadable format. You may also request the transfer of this data to another controller, provided it is technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries sent to us. You can recognize an encrypted connection by the change in the browser’s address bar from “http://” to “https://” and the lock icon in the browser bar.

Access, Blocking, Deletion, and Correction

Under applicable law, you have the right to access, correct, block, or delete your stored personal data. Please contact us via the address listed in the imprint for assistance.

Right to Restrict Processing

You can request the restriction of the processing of your personal data in certain cases, such as:

  • If you contest the accuracy of your data while we verify its accuracy.
  • If the data processing is unlawful but you oppose deletion and request restriction instead.
  • If we no longer need your data but you require it to establish, exercise, or defend legal claims.
  • If you have objected to data processing under Article 21(1) GDPR and a balance of interests is pending.

Objection to Advertising Emails

The use of contact data published in the context of the legal notice obligation for sending unsolicited advertisements and information is hereby prohibited. The operators of the website reserve the right to take legal action in case of unsolicited advertising, such as spam emails.

3. Data Collection on Our Website

Cookies

Cookies are small text files that are stored on your device and saved by your browser. They do not harm your device or contain viruses. We use cookies to make our website more user-friendly, effective, and secure. Functional and essential cookies are always used, as they enable our hosting platform to provide this website securely. Most of the cookies we use are “session cookies,” which are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit. You can configure your browser to notify you about the setting of cookies, to allow cookies only on a case-by-case basis, to exclude cookies in specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website. Cookies required for electronic communication or for providing specific functions requested by you are stored based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of services. Any other cookies (e.g., those used for analyzing your browsing behavior) are described separately in this privacy policy.

 

Server-Log-Dateien

The provider of this website automatically collects and stores information in server log files, which your browser automatically transmits to us. This includes:

  • Browser type and version
  • Operating system used
  • Referrer URLKontaktformular
  • Hostname of the accessing device
  • Time of the server request
  • IP address

These data are not combined with other data sources. The collection of this data is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website, and the server log files are necessary for this purpose.

Contact Form

If you submit inquiries via our contact form, your data from the form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent. The processing of data entered into the contact form is thus based solely on your consent (Article 6(1)(a) GDPR). You can withdraw this consent at any time by sending us an informal email. The legality of data processing carried out before the withdrawal remains unaffected. The data you provide in the contact form will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for which the data was stored no longer applies (e.g., after your inquiry has been processed). Statutory retention periods remain unaffected.

 

Processing of Customer and Contract Data

We collect, process, and use personal data only to the extent necessary for establishing, organizing, or modifying the legal relationship (contract data). This is based on Article 6(1)(b) GDPR, which permits data processing for the performance of a contract or pre-contractual measures. We collect, process, and use personal data about the usage of our website (usage data) only to the extent necessary to enable the user to utilize the service or to bill them. Collected customer data will be deleted after the completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.